Ground staff
- Passenger handling
- Aviation security for passenger handling staff
- Aircraft handling
- Turnaround coordination
- De/Anti-icing (ground procedures)
- Aircraft movement
- Weight and Balance
- Load control
- Aircraft loading/unloading
- Baggage handling (sorting area)
- Dangerous goods (category 7,8,9,10)
- Cargo and Mail handling
- Live animals transportation
- Ground handling management, station management
- Airside safety
- Human factor
- Aviation security (basic)
- Aviation security for ground handling personnel
- According to the new AEA documents issue the aircraft anti-icing program for all personnel categories was updated.